My Magic Holiday Price Match Promise
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PRICE MATCH PROMISE
We guarantee you we won’t be beaten on price for your next holiday adventure to Orlando or Disney.
As we have so many Tour Operators, flights, hotels, cars, tickets etc available to us, we offer fantastic prices to start with, along with fantastic knowledge, customer service and additional services that no one else offers.
However we understand price is important, and that a customer may shop our price about.
Sometimes this ends up in another company's hands, who then undercut our hard honest work just to take your booking.
We trust we have given you great service, and you are aware of the extra services we provide, so that you would come back to us if for any reason someone were to beat our prices.
Even if we have not given you a quote, and already have one, our Price Match Promise means providing everything is on a exact like-for-like basis, we will guarantee to match/beat it.
How to make a Price Match Promise claim
- The first step is check that the other company’s quote is exactly the same holiday in every respect for the same date of travel and duration.
- After establishing that the other quotation is cheaper you will then need to forward proof. This can be in the form of an email or letter from the other ABTA Tour Operator. We will also accept a screen grab from their website, providing it is available to book (Some websites do not show LIVE availability, in that instance we will ONLY accept an email quote).
- We will check through all the details, and if the quote matches your holiday booking we will match/beat the price.
Terms & Conditions
- Only package holidays inclusive of flights and accommodation will be matched.
- The flights portion of the holiday must be with the same air carrier, route, cabin and class.
- The hotel, room category and board basis must all exactly match.
- Extras like transfers and car hire must also match.
- The price match policy is not valid on flights and hotels which require full payment at time of booking, unless you can pay in full.
- The fare must be quoted in British Pound Sterling and from a UK ABTA & ATOL licensed website.
- The company we are compared against must also be an ABTA Tour Operator.
- The competitor's fare must be available to the general public.
- We refrain the right to refuse the price match if the tour operator is making false claims about the availability of products they are giving you, or we feel there is something wrong with the quote.
We've just returned from our first holiday booked through my magic holidays....... but it certainly will not be the last! These guys have been great from the get go, so helpful, always quick to answer any questions, and genuinely lovely people to deal with! I would not hesitate to recommend them to anybody & everybody!
After looking around at LOADS of travel agents, it was clear that Mattie was the only one that we'd want to trust our 'biggest-and-best-trip-yet' to our 'Happly Place' - fantastic service, extremely knowledgeable and an absolute pleasure to book with! The guy obviously loves his job, and his enthusiasm shines through.
Mattie has been fantastic - been to Florida 5 times but always done DIY but not only did he give me an amazing price he's been so helpful with finding hotels and suggestions !! 5 star service deserves a 5 star rating
My Magic Holiday is an Accredited Body Member of The Freedom Travel Group Ltd, ATOL 6042. (ABTA P7104, ATOL 6042).
The Freedom Travel Group Ltd is part of the Thomas Cook Group.
Your Financial Protection
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate
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